See how this IT solution provider is developing a largely mobile workforce, making decisions in real-time, and ensuring the right people are assigned to the right opportunities.
Tommy Hilfiger is keeping its sensitive data theft-proof, and is able to remotely wipe a stolen device in seconds – with their mobile device management and security software.
However, recent shifts in technology could bring rapid change to the video communication market in the next few years and lead to growth in the use of high-quality video communication technology. From the adoption of BYOD services, to a shift towards cloud computing infrastructure for unified communication, to the shift towards mobile communication, the world of video communication is being revitalized at a rapid rate. Join GigaOM Pro for this analyst roundtable conversation about the future of video communciation in a cloud-centric world.
Join GigaOM Pro and their sponsor Blue Jeans Network for “The Future of Video Communication in the Enterprise”, a free analyst roundtable webinar on Wednesday, March 28, 2012 at 10 a.m., PST.
What Will Be Discussed
The state of video communication in the enterprise market today
How cloud computing will change video conferencing
How smartphones and tablets will factor into the world of video conferencing in the future
Will the islands of technology in the video communication market be unified through standards such as UCIF or technology?
Best practices for enterprise-wide adoption of video communication technology
To meaningfully augment online customer service, the objective of live video chat must align with the unique value live video engagement brings to the customer service experience including enhancing the shopping experience with visual demonstrations, offering the benefits of an in-person consultation, and developing a trusted relationship. While live video chat has many of the same best practices as text chat, it also has several unique requirements, including training, technology, and infrastructure.